FAQs
Have a question ?
If you have questions about our website, shipping and returns, or your Velora Vital account, find more information here.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
What is the average order shipping time?
All orders will be shipped within 24 hours after the payment has been processed.
Where do you ship from?
Velora Vital ships from it's warehouses in the United Kingdom and the United States. Depending on product availability, products might be shipped overseas.
Do you ship internationally?
Velora Vital ships to the United Kingdom, and the United States (excluding Hawaii, Alaska and Northern Ireland).
How are replacement items shipped?
Replacement items ship complimentary UPS Ground, or equivalent services in other regions.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h